100% satisfaction guaranteed

call 24 hours a day: (510) 540-6060

SERVING THE EAST BAY AREA SINCE 2000

Careers

BIG BLUE PLUMBING CAREERS

We believe that to have a successful plumbing company we have to have happy, satisfied clients. We also believe that we can only have happy clients if we have happy team members.  Big Blue Plumbing is an organisation that strives for perfection in all that we do.  We answer our calls with a friendly, “how can we make you smile?” and our background checked and fully trained techs arrive on time to appointments and express gratitude on every call for being given the opportunity to serve.  Once in our clients home we take the time to fully understand any and all of the plumbing issues our client is experiencing and we always offer options, in writing, in advance, so our client has the information they need to make the best decision for their home and family. Our technicians carry tablets and our able to generate proposals on the spot for any work using our Straight Forward Pricing Program, no waiting for an “I’ll get back to ya” proposal that never shows up. Once approved, our technicians perform the service with well stocked trucks and state of the art equipment and tools to get the job done right. All of our work carries a 100% satisfaction guarantee.

 

WHY WORK AT BIG BLUE PLUMBING

In reality, we spend more time at work than we do anywhere else in this life, we should enjoy it. The incredible people who have made a career here are happy to come to work every day and put their precious energy into making real our vision of being the best plumbing and home service company in our service area. We take care of business and we take care of each other and we keep smiling through thick and thin.

 

Training/ Professional Growth:

We train daily and we believe that we can all get better at what we do, no matter our level. Training can take the form of on-line courses or being sent out of state for professional classes and certifications. We have manufacturers representatives come to our office and give instruction on their specific products. Some of our technicians have been involved in discussion panels for a national organisation.

Team Building:

Although we spend at least 8 hours a day with each other, it is nice to connect from time to time outside of the work space. We have enjoyed many activities that bring our sense of family and community together such as Annual BBP surf day, Christmas party, Golden State Warrior games, Spartan Races, darts competition, pool championships and more.

Community:

To the team at Big Blue, community is a feeling of fellowship with others, as a result of sharing common attitudes, interests, and goals. It is being part of something bigger than yourself and a desire to give back. Our community starts with the people in our organisation and spreads to their families and into the population around us. We look out for each other, help each other when it comes to moving house or getting a ride when the car is in the shop. Our families support us in our goals and we give back to our families with an annual family trip to the half moon bay pumpkin patch, the July 4th parade in Alameda where we enter a truck and the kids hand out candy and in turn we give back to the community around us. When fires ravaged Northern California, we loaded a truck with hay and delivered it to misplaced horses, we have raised money for a local high school program called Best Buddies and we have gathered together to collect trash on the local beach. The best part of these community activities is that they have all been at the suggestion of an employee.

Positions currently available:

TECHNICIAN

So many plumbing companies in the Bay Area send technicians out with no training and no assistance, I hear from our technicians about how they always feel like they are on their own out there.  training and support, growth and personal development, this is the Big Blue difference.  We are a full service plumbing company not just a drain cleaning outfit, we get calls on everything from garbage disposals to water heaters to slab leaks and boiler replacements. We give you what you need to be successful and reach your professional and personal goals.

Our goal is to be the best home service provider in the East Bay, what is your goal, how can we help each other get there?

With a solid benefit package including retirement and a competitive salary package as well as training, team building, community involvement and a supportive leadership, Big Blue is about a career, not just a job.

One of the key ingredients that has attracted some of our top talent is our training structure and belief in supporting the technician in the field. There are too many companies out there that give a guy a truck, a snake and a company T-shirt and send them out in the world, “Good luck, go be a plumber, figure it out”.  It is insulting to the real plumbers.

If you want to be in an environment where excellence is expected, recognized and rewarded, Big Blue might be a good fit.

Some of our technicians have been recognized on a National Level for performance and excellence in customer service.

Please submit your cover letter and resume using the form below:

APPRENTICESHIP

Plumbing can be a very rewarding career. Most young people are guided to get a college degree, many find that further education is not for them and they leave school before they can get a qualification. Others who receive their degree, learn that there are no jobs in their field and accept a position in the service industry just to pay their student debt.  In the past there were thriving trade apprenticeship programs which provided a solid alternative to going to college. Now there is a stigma attached to getting a trade and many people never consider working in the plumbing industry.  There are many reasons why a career in plumbing might make sense for you or your high school graduate:

Paid to learn:  As a trainee level apprentice, you get paid to learn a trade instead of accumulating debt. Many college graduates discover that after four years their ability to generate income is not that high and on top of that they have a large loan that needs to be repaid.  Highly skilled plumbing service technicians can earn 6 figure incomes with benefits and retirement and they do this without any debt.

Can’t be Outsourced: If you have a job that is done on a computer, their is a really good chance that somebody overseas can do that same job for less from their computer.  Many of today’s jobs are being outsourced to Asia.  When people need a plumber, they need a real person.

Rewarding:  Plumbing is a fun and rewarding career, we get to meet different people and work in some of the most amazing houses in the Bay Area.  On top of this, we get to help people, too.

Opportunity for Growth: From moving up the ladder to team leader and supervisor to becoming a manager, this is an entry level position with real opportunities to develop and move up within a company structure.

Big Blue Plumbing apprentices receive on the job training as well as daily in house training and can be enrolled in a professional training academy if and when they reach that level.

Please submit your cover letter and resume using the form below:

CUSTOMER CARE

As the first point of contact with our company, the Customer Care representative position is an essential part of our team.  We greet our clients with a cheery, “It’s a great day at Big Blue, how can we make you smile?’. We understand that most people who call a plumbing company are not always having a great day, we like our clients to feel like they have called the right place and that things are already getting better.  We train our CCRs and continue to train them, career development is important for everyone and in a growing company, a CCR can also be trained in many administrative and organisational duties that will enhance their resume and create opportunities for advancement. What we know is, to be a good CCR requires much more than just answering the phone.

Please submit your cover letter and resume using the form below:

Big Blue Difference

  • Full-Home Plumbing Inspection
  • No Overtime Charges
  • Certified Plumbing Experts
  • Always Punctual
  • Service All Makes & Models
  • Best Guarantees & Warranties in the Industry
Why Choose Us

What others say about us

Review by Zachary T

Zachary T

When I called in for service for a clogged drain I spoke to Ebony, who right off the bat was helpful and informative on what I could expect from them during their visit.

We were serviced by RJ Mattson. Who was prompt and understanding of our loud and obnoxious pit bull which is a plus because some people are afraid of loud barks…

He quickly realized our problem was not just a clogged drain but that we potentially had a much bigger problem and proceeded to explain in detail what issue we were dealing with. He even offered to explain the issue with our landlord which was very helpful. After all he is the expert, he could explain it much better than me.

The visit was relatively short being we weren’t prepared to handle the repair cost immediately.
But with the visit being short RJ was kind enough to offer to take the $67 dollars they charge for a diagnostic and put it towards the estimate total. We will be using BBP without hesitation!

Review by Kristi S

Kristi S

We are in the process of selling our home and the city of Oakland requires a lateral sewer inspection. Long story short….we needed to replace the hook-up from the house, install required regulatory items, and replace the sewer pipe to the street.
Nick, RJ, and Cesar “teaspoon” Rivera were all very helpful in explaining the process and requirements.

All of this work included extensive digging in the front yard and street. Cesar was really helpful during the pipe replacement. He checked on the contractors to ensure the work was being done correctly and he even replanted a plant that had to be dug up. He listened to me and and showed empathy when I discovered my prize hydrangea would not be able to replanted due to the meters they had to install. He made sure everything was back in order.

There was quite a lot of dirt and debris left from the project. Crispin Orozco made sure it was cleaned up and back in the condition it was before all the work started. Crispin even replaced some of the garden mulch that had been lost in the digging process and evened out the wood chips around the plants.

Big Blue is our go-to Plumbing company. They do great work and all of the people I have met have been very professional, friendly, and knowledgeable.

Review by Elisabeth B.

Elisabeth B.

I can’t say enough good things about this company. They are professional, friendly, efficient, and hard working. We have a pretty serious plumbing situation that will require more work, but on day one the team came out and worked their you-know-whats off for about 8 hours. They explained everything to us clearly and gave us multiple options on how to proceed before starting anything. I have never had such a positive experience with any plumbing company before, and I would definitely recommend Big Blue to anyone who needs a plumber. Totally top notch.

Review by William Y.

William Y.

the best plumbing and heating company bar none. for nearly a month, we experienced intermittent hot water outages. we called two other plumbing companies who did nothing but waste our money. one of them, Leapfrog, after gladly charging us a handsome sum simply told us that they didn’t know what was wrong and told us to call the boiler company directly. ridiculous. Paul and Zach, unlike other companies, were professional and knowledgeable from the start. they took the time and effort to understand our house’s heating and water systems. after patiently troubleshooting everything, they found the root cause. we now have hot water and consistent heating throughout our house thanks to their work. these guys are busy and in high demand for a reason – they’re simply the best and worth every single penny. don’t waste your time with others who claim to be experts at what they do. Big Blue Plumbing are true masters of their craft. we’ll be lifetime customers and proud advocates for this great business.

Review by Christian B.

Сhristian B.

Big Blue really helped us out. I reached out with a very unconventional request and they were able to fulfill it in a prompt and kindly fashion. Very compassionate despite the circumstances. I had called every plumber in town and Zack’s response really saved the day. I can’t recommend enough. Thanks so much Big Blue!

Review by Todd J.

Todd J.

I am an architect in Berkeley and know value in the trades when I see it and experience it. Big Blue replaced our broken sewer lateral and never complained when the job was harder (pipes deeper) than they anticipated. Great at details and communication. 5 star plus

Review by Joel S. W.

Joel S. W.

The people they send are always top notch. Nick is who you want to request if you can get him. I am a member of the Big Blue program which gives you priority service and cost discounts. You pay a few bucks a month to be in the program. With an older house like ours it is worth it. You need those discounts too because these guys tend to be a bit more pricey than other plumbers I have priced out. But as the saying goes, “cheap plumbing can get expensive”.

Review by Gloria S.

Gloria S.

I found Big Blue Plumbing on a Yahoo search. From the start they were great. The office receptionist Briana was very courteous. She was knowledgeable of the different heating systems and set up an appointment for me right away.

Today Zack from Big Blue Plumbing came in to check on our unit. His arrival time was set up for between the hours of 8 – 10am. He called me prior to arriving, he got here at 8:45am., unfortunately our heat/air system is not one they service. However, Zack stayed and checked our unit, troubleshooting the problems we were having. He was able to let us know what he found he took several pictures for us (to further help us as we find someone who works with Hydronic heating systems.

Zack was very professional, explained everything clearly and left us with some help to make our search a lot easier.

Thanks Zack, you were excellent and we really appreciate your help and dedication to your work.

Gloria Schwenderlauf I found Big Blue Plumbing on a Yahoo search. From the start they were great. The office receptionist Briana was very courteous. She was knowledgeable of the different heating systems and set up an appointment for me right away.

Today Zack from Big Blue Plumbing came in to check on our unit. His arrival time was set up for between the hours of 8 – 10am. He called me prior to arriving, he got here at 8:45am., unfortunately our heat/air system is not one they service. However, Zack stayed and checked our unit, troubleshooting the problems we were having. He was able to let us know what he found he took several pictures for us (to further help us as we find someone who works with Hydronic heating systems.

Zack was very professional, explained everything clearly and left us with some help to make our search a lot easier.

Thanks Zack, you were excellent and we really appreciate your help and dedication to your work.

Gloria Schwenderlauf

Review by Shannon K.

Shannon K.

This company is incredibly professional and their work is always 100%. Top notch company for sure. I would recommend them to family, friends, and anyone looking for professionalism, excellent customer service, thorough and above average work!

Review by Ian D.

Ian D.

The technicians at Big Blue are remarkably hardworking and capable. They delivered what they promised, despite some unexpected obstacles they encountered along the way. I’m very impressed with their performance; they got it done and I would recommend them to anyone.