Our Guarantees
- Service Guarantees: If you aren’t completely satisfied with the service we provide, Big Blue Plumbing will refund any money you paid us for the service. Our service guarantees are extensive and help insure that working with us is the greatest possible experience.
- Water Heater Guarantees: Our Alameda plumbing company stands firmly behind all of our installations, so if your water heater fails, we will not only fix it for free, but we will also give you $100 in vouchers toward future service. Read more about our No-Aggravation Service Guarantee and how the Big Blue Difference can make life easier for you.
- No-Clog Guarantees: In the unlikely event of a stoppage in your main sewer line or any of our other installations, we will inspect the line at no cost to you. Choose Big Blue Plumbing and benefit from our amazing service guarantees.
- Google Guarantee: Big Blue Plumbing is Google Guaranteed. What that means is if you are dissatisfied with the quality of our work, Google will cover claims up to the job invoice amount of $2000. We have taken extra steps to attain this level with Google. Google performs a complete background check of all employees, verifies our California state contractor license, and checks insurance/bond information. This is to ensure that when you search on Google for a plumber, you are going to find a legitimate one. Here at Big Blue, we take pride in our work, our ethics, and ensuring that you the customer are satisfied! It’s great that Google shares the same vision.
Reach out to us today to schedule your next plumbing service. We proudly serve Oakland, Alameda, and the surrounding areas.
Why Choose Big Blue Plumbing?
Providing the Highest Standard Every Time
About Big Blue Plumbing
24-Hour Plumbers in Oakland & Alameda
Founded in 2000, Big Blue Plumbing operates by the core values of professionalism, integrity, fun, and community. It is our daily mission to provide you with the highest quality products and craftsmanship and to exceed your expectations of how respectful, efficient, and reliable a plumber can be. With friendly, highly-trained plumbers, years of experience, and a guaranteed commitment to customer satisfaction, we are here to fulfill all of your plumbing needs. From minor repairs to extensive installation projects, our Oakland plumbers handle it all.
To schedule a service or to request more information, give us a call today at (510) 939-7870.
About Our Founder
Paul Gerrard, our founder and CEO, began studying plumbing in England in 1985. He completed a London Institute City and Guilds apprenticeship in plumbing and hydronic heating before moving to the United States in 1996. He has owned his own plumbing company since 2000 and is committed to continually delivering outstanding customer service to each and every home and business his company comes in contact with.
About Our Technicians
At Big Blue Plumbing, we believe that how you do one thing is how you do all things, and to that end, integrity permeates all we do. All of our technicians carry the Tech Seal Of Safety, which means they are background checked and drug tested and that they have been through our customer service training program before they are allowed into your home. It is not by accident that one of the most common compliments we receive about our team members is how nice they are.
Each of our technicians has a thorough understanding of everything plumbing related, including: