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Big Blue Plumbing Customer Reviews

Customer feedback is an easy way to see the type of service experience Big Blue Plumbing has to offer. Our service comes with a 100% satisfaction guarantee, but don’t take it from us, hear what our customers have to say.

From 54 reviews
Curtis Tod

Very prompt and courteous.

via Google
Erin Zajonc

Very professional and knowledgeable. They weren't rushed as I find many contractors and workers to be. We had a local plumber not do such a great job before, and Joe had one look and an easy fix so we could move our stove back to the wall …

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Response from business owner

Thanks for the great review. I appreciate you mentioning the "not rushed", we try not to schedule too many service calls per technician per day. This allows more time to better serve each client. Thanks, again!

via Google
Michael Graney-Mulholland

Timely and professional.

Response from business owner

Thanks for taking the time to review our company.

via Google
Craig Nelson

Zack was very professional. The notification system that sends updates and the picture of the person coming on your house is a great process.

Response from business owner

Zack is a treasure! I am glad you enjoyed our notification system. Thanks for the review, it means a lot to us!

via Google
Susan Merrill

Very helpful and pleasant

Response from business owner

Thank you, Susan.

via Google
Adam ManThing Butler

Without question the most thorough and professional plumbing company I've ever worked with. They aren't content to simply do the bare minimum to fix a problem, and instead take care to give you a solution which will prevent you having …

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via Facebook
Elisabeth Butler

RJ and the rest of the guys from Big Blue are awesome. They worked all day on a serious plumbing issue and were friendly, professional, and easy to talk to. I definitely recommend them if you are looking for a plumber.

Response from business owner

Great reviews, Elisabeth, yelp and google, thank you.

via Google
Guy Blume

Very professional, knowledgable and courteous, but the estimate was the highest of four quotes from other plumbers.

Response from business owner

Thanks for the review.

via Google
Lisa Chambers

I cannot express my gratitude for the timeliness, professionalism and excellent work! I needed a new water heater and was concerned about both financial and time frame of the job.

I was scheduled an appointment for two days after initial …

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via Facebook
Ronel Marcellano

Amazing customer service, outstanding communication, and above average professionalism! Highly recommended for all your plumbing needs.

Response from business owner

Thanks for the kind words! We really appreciate you taking the time to give us this review.

via Google
Kate C

Big Blue did a great job!

Anthony got a lot of things done all in one day. And he did a good careful job too.

Looking forward to having them back for more plumbing work during our remodel.

Response from business owner

Thanks, Kate.

via Google
Shawn Chartrand

Excellent work and excellent people. Thanks to Big Blue for helping keep our home in good condition and working well!

Response from business owner

Thank you Shawn, your appreciation means a lot to us.

via Google
Zondra Martin

When my furnace/heater went out March, 2017 I called Big Blue and they came to my home the same day. I received a detailed explanation of the problem, and their recommended solution. I chose the on-demand water heater and furnace system. I'…

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Response from business owner

That is a perfect review!! Thank you so much. It was a pleasure working with you and a joy getting to know you, Zondra.

via Google
Glen Tufts

They fit me in for an emergency repair the next day. I am very happy with the service.

Response from business owner

Thanks, Glen, I am happy it worked out.

via Google
Miles Fong

Clean and professional, making sure everything was done right.

via Facebook
Simon Wood

Always responsive and professional. A good outfit to go to for special plumbing projects.

via Facebook
David Silver

Fast and good work!

Response from business owner

David, your problem was unique, I am glad we were able to help you. Also, it was a pleasure to work in such an unusual home as yours! I think it is safe to say that there is not another "Igloo" in Berkeley and certainly not one equipped with a piano painted with scenes from The Marquis de Sadre! Very eclectic and so you.

Thank you again for the opportunity to serve and thanks for the great review.

via Google
Mary Christopherson

They went out of their way for my emergency. Will call them again.

Response from business owner

Thank you, Mary.

via Google
Dean Elias

on time, courteous, efficient, good work!

Response from business owner

Thanks for the kind words, Dean, we appreciate you.

via Google
erica Gleason

Harris the plumber was wonderful. He showed up at the appointed time, was easy to work with, explained everything and did the job. Thanks, Harris! Also, a real shout-out and thank you to Brianna, who promptly answered my query and was a gem…

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Response from business owner

Well Erica, you have now experienced a couple of my favorite people in the whole world. Bri is a darling and Harris is the Greek God of Plumbing!!

via Google